kM
kabelo M
1 reviews | Active since Oct 2017
27 Aug 2021, 09:40
The worst services, sies!
I've been with Absa idirect Insurance literally a day & have been trying to get a hold of them the entire morning with no response. This service is disgraceful & has put a bad taste in my mouth. Thinking of cancelling them, no ways - esp with the ridiculous amount of I was charged as 'service fee' with no service being received. LIVID, mxim.
Helpful (0)
Replies (3)0
Replies (3)
Absa Insurance Company Limited's replyOfficial
27 Aug 2021, 11:38Dear Kabelo, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***7. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa Insurance Company Limited's reply27 Aug 2021, 11:38
Official
Dear Kabelo, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***7. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa Insurance Company Limited's replyOfficial
27 Aug 2021, 11:47Hi Kabelo,
Trust you are doing well.
Please be advised that we sent an email to the email address *** requesting additional information. Please reply for further assistance. Thank you.
Basani
Trust you are doing well.
Please be advised that we sent an email to the email address *** requesting additional information. Please reply for further assistance. Thank you.
Basani
Best regards,
Absa Insurance Company Limited's reply27 Aug 2021, 11:47
Official
Hi Kabelo,
Trust you are doing well.
Please be advised that we sent an email to the email address *** requesting additional information. Please reply for further assistance. Thank you.
Basani
Trust you are doing well.
Please be advised that we sent an email to the email address *** requesting additional information. Please reply for further assistance. Thank you.
Basani
Best regards,
kM
kabelo M's updateReviewer Update
27 Aug 2021, 18:53So Absa only replies here & does nothing...? great
kM
kabelo M's update27 Aug 2021, 18:53
Reviewer Update
So Absa only replies here & does nothing...? great