AM
Anga M
1 reviews | Active since Nov 2014
04 May 2023, 13:58
THE WORST SERVICE EVER!
THE WORST INSURANCE EVER! I submitted my claim on the 6th of April 2023 and I only found out on the 24th of April 2023 that my car is uneconomical to repair. Mind you during that time it was I that was calling to find out what’s going on, I wasn’t even told as to where my vehicle was towed to. I was the one that called over and over and even on the day I was told about the outcome, it was I that called them. It was horrible! I paid for the repairs myself and I got my car back 5 days later. THE WORST EVER!!
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Absa Insurance Company Limited's replyOfficial
04 May 2023, 14:20Dear Anga Mpunwana
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology.
Please provide me with your ID or Account number to enable me to assist, upon receipt of the requested information, I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1 Kind regards,Group Customer CareVanessa Crowe
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology.
Please provide me with your ID or Account number to enable me to assist, upon receipt of the requested information, I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1 Kind regards,Group Customer CareVanessa Crowe
Absa Insurance Company Limited's reply04 May 2023, 14:20
Official
Dear Anga Mpunwana
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology.
Please provide me with your ID or Account number to enable me to assist, upon receipt of the requested information, I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1 Kind regards,Group Customer CareVanessa Crowe
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology.
Please provide me with your ID or Account number to enable me to assist, upon receipt of the requested information, I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1 Kind regards,Group Customer CareVanessa Crowe