The worst insurance

This is really a joke.

i took up a policy around May 2024, and since the telematic device was installed i had issues, e.g. not all trips not being recorded, device recording half of the trip to name a few. I emailed and number of times requesting assistance and my emails were ignored. Only when i posted on Hellopeter i got a response.

They also broke the POPIA rules, and when i asked about this my email was once again ignored.

With their so-called investigation, the issue was still not resolved and kept getting inconsistent feedback and when i asked questions with supporting evidence no feedback was given.

On 26/11/2024 their Specialist Case Manager for Social Media Complaints confirmed that my policy was cancelled, and i made arrangements for my vehicle to be insured with a different company. To my surprise, i got billed on 21/12/2024