1 reviews | Active since Aug 2011
The worst insurance company by far.
This has a been one of the worst insurance to deal with, i always give them a chance but ive had enough.
Ive heen with absa from 2020 and ive had enough.
1. I sent pictures of my recent car after i had received, the car is brand new and i called from the dealer before collecting the cwr and still i had to send pictures. After spending pictures i dont get any response to say all is well. Im just in the dark and hope everything is in order 2. The only communication i get is of the increase but nothing else. No app to see if all insurance details captured is correct. I constantly have to call to find out if all is well 3. Ive been trying to update my email address for 3 months now. The lady last week told me their system is unable to update ajy new details. And here i am thinking but absa is bug and they should be able to resolve this as this is critical. 4. Ive been calling its been 3 weeks asking for them to email my policy schedule as i am unable t9 open the one they sent when i updated my details. I spoke to a lady today who assured me that the email was sent. I still have not received it. Ive been promised this document by 3 different consultant and im not getting it. 5. Ive been sending call back requests amd no one ever calls me. This bothers me a lot as i feel i will go through all this when its time to claim.
I dont think i have any more energy to continue with absa after insuring 2 cars, my house, household etc. I don't feel valued by this insurance company. Can someone call me so i can end this. Since well this is the platform that shakes you.
