LvdW
Leon van der Westhuizen

1 reviews | Active since Jul 2021

01 Jul 2025, 10:32

Thank you Nqobilo

I would like to commend Nqobilo for her exceptional service. She went above and beyond to help me with a refund I've been waiting for since April. Her friendly and professional manner made all the difference.

The call centre agents are always wonderful and try to assist as best they can. The problem comes from deeper inside from those who don't interact with the customers directly..

0
Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply01 Jul 2025, 11:33
Official
 Dear Leon


 It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. 

 

Regards
  
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance