TT
Thabisa T

1 reviews | Active since Aug 2020

27 Apr 2021, 00:45

Thank you Absa Idirect

I cannot stop compliment your treatment I have received from Absa Idirect when I was claiming for car Vehicle. From the assessor who was handling my claim, he kept in touch and explain to me in details why they write off my car. I couldn’t understand as a first time car owner and had an accident within 4 days of having my vehicle, I was in denial and depressed but Absa Idirect insurance when things turn around. I’m so grateful to you for doing an outstanding work and ease my stress and frustrations. I will buy another car and come back to you as I had a hassle free claims as a first time car owner and only paid the premium one

Thank you so much Absa Idirect... you have treated me like a Royalty, I’m so grateful and I’m continuing to preach to my family, friends and colleagues to consider joining the insurance

0
Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply28 Apr 2021, 10:57
Official
Dear Thabisa Vana 
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management