KK
Kutlwano K

1 reviews | Active since Feb 2026

25 Aug 2026, 15:57

Thabang Zinyoka from retention department , was extremely helpful and patient throughout the process of annual review policy

Thabang Zinyoka from retention department , was extremely helpful and patient throughout the process of annual review policy. He took the time to explain everything to me clearly and made what initially seemed complicated much easier to understand. His ability to simplify the information and guide me through the review made a significant difference to my experience.

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply25 Aug 2026, 16:19
Official
Hi Kutlwano,

We sincerely appreciate it that you took the time to provide feedback on your experience with us. Your rating is highly valued, and we’re pleased to know that we met your expectations. Feedback such as yours plays an important role in our ongoing commitment to delivering consistently high-quality service.

Kind regards
Makhosazana Radebe
Customer Experience Administrator
Absa Insurance