TERRIBLE SERVIVE ABSA ACTIVATE

Item: Absa Insurance Company Limited
Rating: 1
Author: Stella H

I have an absa activate insurance policy. I have downloaded the app but the app has no trip data since 26 july 2024. I called multiple times no answer. I have raised tickets no response.

Helpful (0)

Replies (3)

Absa Insurance Company Limited's replyOfficial

05 Sept 2024, 11:29

Dear Stella Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Vanessa CroweGroup Customer Care

Best regards,

Absa Insurance Company Limited's reply05 Sept 2024, 11:29

Official

Best regards,

Stella H's updateReviewer Update

09 Sept 2024, 17:39

Vanessa

This is not resolved yet

What is the issue

Stella H's update09 Sept 2024, 17:39

Reviewer Update

Vanessa

This is not resolved yet

What is the issue

Absa Insurance Company Limited's replyOfficial

10 Sept 2024, 09:48

Dear Stella Concerning case number C-***2.

Feedback is due today from our Insurance team and I will keep you informed. Kind regards,Vanessa CroweGroup Customer Care

Best regards,

Absa Insurance Company Limited's reply10 Sept 2024, 09:48

Official

Dear Stella Concerning case number C-***2.

Feedback is due today from our Insurance team and I will keep you informed. Kind regards,Vanessa CroweGroup Customer Care

Best regards,

TERRIBLE SERVIVE ABSA ACTIVATE

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