JS
Juan S
1 reviews | Active since Nov 2024
20 Nov 2024, 17:25
Terrible service
Terrible customer service. I would not recommend this insurance company to anyone. I have been trying to speak to an agent for over a month regarding my car insurance. I have sent emails and even called multiple times they do not answer! My worst mistake ever !
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Absa Insurance Company Limited's replyOfficial
21 Nov 2024, 07:38Dear Juan Springbok Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***2. Kind regards,Group Customer CareRezona Louw
Absa Insurance Company Limited's reply21 Nov 2024, 07:38
Official
Dear Juan Springbok Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***2. Kind regards,Group Customer CareRezona Louw