LP
Lethabo P
1 reviews | Active since Apr 2025
07 Apr 2025, 09:54
telephonic horror
you have to wait at least 1 hour waiting for them to answer your call and they will hang up. It's like they don't have service agents anymore, so difficult to get good help these days from anywhere
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Absa Insurance Company Limited's replyOfficial
07 Apr 2025, 10:54Dear Lethabo
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***4. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
RegardsPravesh BejayCustomer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***4. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
RegardsPravesh BejayCustomer Value Management
Best regards,
Absa Insurance Company Limited's reply07 Apr 2025, 10:54
Official
Dear Lethabo
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***4. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
RegardsPravesh BejayCustomer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***4. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
RegardsPravesh BejayCustomer Value Management
Best regards,