MM
Moloko M
1 reviews | Active since Nov 2015
25 Mar 2020, 21:54
Take only what's due to you
I have canceled my insurance with you guys because of bad experience & terrible "don't care attitude', bad customer service received from your staff like Kabelo Monageng who hanged up on me like I was using his airtime to call , Simangele Khumalo, Palesa Lesenya .... ETC, Please return back my money, give back what's mine & take only what due to you
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Absa Insurance Company Limited's replyOfficial
26 Mar 2020, 09:09Dear Moloko Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care
Absa Insurance Company Limited's reply26 Mar 2020, 09:09
Official
Dear Moloko Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care