RM
Rennie M
1 reviews | Active since Jun 2023
10 Jun 2023, 08:32
Stay away from this unprofessional insurer
I wrote a review previously and got a private response from Yolande Viljoen a rather arrogant response.According to her the service provider appointed to access and repair my machine (high tech and very sensitive components) are experts (what a joke).the machine was delivered to me yesterday in a card board box wrapped in cling wrap transported all the way from Johannesburg to Durban.The machine probes don't work and when switched on water leaks from inside machine.wow expert repairer indeed.
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Replies (1)Absa Insurance Company Limited's replyOfficial
12 Jun 2023, 08:42Dear Rennie Moodley
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***5
Kind regards,
Group Customer Care
Nthabiseng Sibande
Absa Insurance Company Limited's reply12 Jun 2023, 08:42
Official
Dear Rennie Moodley
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***5
Kind regards,
Group Customer Care
Nthabiseng Sibande
