SM
Siphamandla M
1 reviews | Active since Dec 2022
08 Jan 2024, 15:46
*********** STAFF
Made a claim in Dec 2023. Claim number *** and I had to do follow ups myself because no one bothered to provide feedback.
Over and above that, I spoke to Refiloe a week ago who promised that she will get Thulani to close this case and send me non-clamining letter to produce to Claims Expert for tyre reimbur*****t as this is part of my cover benefit.
A WEEK LATER, I AM STILL DAMN WAITING
I always have to fight to get things done with this stupid insurance
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Absa Insurance Company Limited's replyOfficial
08 Jan 2024, 15:52Dear Siphamandla Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1. RegardsPravesh BejayCustomer Value Management
Absa Insurance Company Limited's reply08 Jan 2024, 15:52
Official
Dear Siphamandla Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1. RegardsPravesh BejayCustomer Value Management