MB
Michelle B

1 reviews | Active since Aug 2024

22 Aug 2024, 09:21

Sonwabise, a ray of sunshine

Speaking to Sonwabise was a ray of sunshine to my cloudy day! After finding my way through the automated system, I was so happy to hear a human voice on the other side. Sonwabise listened to me and comforted me, whilst providing me with the answers I required. She is truly an Asset to your organisation. Thank you Sonwabise!

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply22 Aug 2024, 09:31
Official
Dear Michelle


It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

 

Regards
  
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance