AG
Averil G

1 reviews | Active since Aug 2017

14 Jun 2021, 17:27

So Insulted

Further to me placing my query/ review on Hello Peter. I was met with the an alarming resolution to shut me up...... My compliant centered around the unhappiness of my increase in my premiums after being claim free for 3 years, with a paid up old car and and never requesting a review on my premiums.

I was called an offered a R20, 00 decrease after objecting to the increase in my premium this year. I was told by the consultant that 'in my mind there was a set figure that I wanted'.... After so many years of being with you.... R20, 00 decrease which was based on the new premiums I was disputing. Once again I have never experienced this Outsurance. Please check yourself. As I would not recommend you to anyone!!!!!!!!!!!!!!!!!! Keep your R20.00

0
Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply15 Jun 2021, 10:27
Official
Dear Averil, Thank you for your posting. Your case reference number is C-***6 / C-***2. The matter is receiving attention and Absa Insurance will be in contact with you soon. Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd 

Best regards,