AM
Avela M
1 reviews | Active since Jun 2024
02 Aug 2024, 09:08
Smooth and hassle free claim
I recently registered a claim with Absa iDirect and I am so happy to say that the whole process was quick and hassle-free. The level of professionalism from the customer service was amazing, particularly Farzhana Essop. She kept me informed throughout and communicated with me even beyond working hours, she responded promptly to each and every email I sent her and all my questions were promptly answered. I am grateful for everything, the experience and the support I got from Absa iDirect, pecks of having a reliable insurance company 😀 Thank you Farzhana for your patience, you were the most sweetest consultant🤗
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Replies (1)Absa Insurance Company Limited's replyOfficial
02 Aug 2024, 10:36Dear Avela
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
Absa Insurance Company Limited's reply02 Aug 2024, 10:36
Official
Dear Avela
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
