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refiloe D

1 reviews | Active since May 2013

19 Aug 2024, 14:11

SLOW UBER RIDE SERVICE

The uber services benefit as part of absa policy is the slowest uber request i have ever encountered. The waiting time to be picked since request was 1hour. use this service if you are not in a hurry.

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply19 Aug 2024, 15:40
Official
Dear Refiloe Dinga Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***9. Kind regards,Group Customer CareRezona Louw