Sick and tired of Absa I direct insurance and *********** staff

My car was towed on the 22nd of May 2021 I was only attended to on the 6th of July 2021 and I have been calling in and no one seem to care for 40 days and I requested to speak to Lisle from claims department who answered with a rude town and she was fed up.i have been **** to for days consultant Mali telling me that my car was sent to the panel beaters until car tracker informed me that my car was never towed to the panel beaters.40 days of inconvenience,abuse,pain and suffering.i have made demands because i cannot be treated like trash I'm not paying for this kind of service.i am angry and disappointed I'm canceling the insurance soon after me car is repaired.People never take Absa Idirect insurance unless you want to be depressed and be treated like a black bag