MZ
Murray Z
1 reviews | Active since Jul 2022
04 Jul 2022, 15:00
Shocking Service
The absolute worst customer service. They take forever to assist you, even longer when you are trying to log a claim and then take weeks to get back to you, only to deny your claim on the flimsiest of excuses. SHOCKING SERVICE!!!!! Beware!!!
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Absa Insurance Company Limited's replyOfficial
05 Jul 2022, 09:35Dear Murray Zyl Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Group Customer CareRezona Louw
Absa Insurance Company Limited's reply05 Jul 2022, 09:35
Official
Dear Murray Zyl Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Group Customer CareRezona Louw