vS
velile S

1 reviews | Active since May 2012

18 May 2023, 12:17

Service failure

The worst insurance and company to ever dealt with. Had a claim since February, we are approaching end of May still dealing with them. 1st it was parts, 2nd blame was on panel beaters, 3rd back to not have ordered s as sufficient parts, 4th No car hire ,5th we receive our but drove few km and car was leaking water, airbags sigs.. its a mess.

Absa taking no accountability and their complain side its even worse. Assessor is out of breath.

Beyond comprehension

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply18 May 2023, 12:22
Official
Dear Velile Sikosana

Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for  your complaint is C-***9 Kind regards,Group Customer CareBasani Hlungwane