vS
velile S
1 reviews | Active since May 2012
18 May 2023, 12:17
Service failure
The worst insurance and company to ever dealt with. Had a claim since February, we are approaching end of May still dealing with them. 1st it was parts, 2nd blame was on panel beaters, 3rd back to not have ordered s as sufficient parts, 4th No car hire ,5th we receive our but drove few km and car was leaking water, airbags sigs.. its a mess.
Absa taking no accountability and their complain side its even worse. Assessor is out of breath.
Beyond comprehension
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Replies (1)Absa Insurance Company Limited's replyOfficial
18 May 2023, 12:22Dear Velile Sikosana
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9 Kind regards,Group Customer CareBasani Hlungwane
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9 Kind regards,Group Customer CareBasani Hlungwane
Absa Insurance Company Limited's reply18 May 2023, 12:22
Official
Dear Velile Sikosana
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9 Kind regards,Group Customer CareBasani Hlungwane
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9 Kind regards,Group Customer CareBasani Hlungwane
