Service Excellence

Tshepo Mokoena is an asset to ABSA Home Insurance, I struggled calling and emailing for a review of my insurance costs and finally yesterday I got through to Tshepo........BRILLIANCE. Within minutes my insurance was reviewed, a discount app**** AND he sent me the insurance calculator to check if my home was correctly insured. I was unsure of completing the form and Tshepo once more stepped in and walked me through each step!!! Thank you Tshepho, you are the epitome of service excellence !!!!