******** ABSA INSURER TO JOIN ABSA AND MAKE ME LEAVE BUDGET INSURANCE!!!!

Item: Absa Insurance Company Limited
Rating: 1
Author: Thabo T

Please tell me how could I runway from 1st deposit of Budget insurance R810 and accept Absa R918.45?

I have the full recording of our conversation with Sibusiso on my phone!!! there was supposed to be the 1st debit order deduction of R246.97 plus ONCE OFF ADMIN FEE of R201.76.

This is a total day light *******!!!! I repeatedly read my contact and It doesn't quote by any chance how to any debit order deduction totalling R918.45 so to say this was obviously a trap!!! I need the answers. I'd rather reverse the debit order to join a another cheaper Insurance and be blacklisted than continue with this Absa Iderect set-up!

I already sent an email to Sibusiso to rectify this **** of making me leave budget insurance and join absa insurance!!!! So tell me where does R918.45 comes from?????

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Replies (1)

Absa Insurance Company Limited's replyOfficial

02 Jun 2020, 10:32

Dear Thabo,

Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback within the next hour.

Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd

Absa Insurance Company Limited's reply02 Jun 2020, 10:32

Official

Dear Thabo,

Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd