VS
Vanitha S

1 reviews | Active since Jul 2013

03 Jul 2024, 12:47

Satisfied Customer

In these times where call centre agencies are rude and obnoxious, Akho Kenke was a breath of fresh air. She knew her stuff and was pleasant and friendly. I forgot to be annoyed 😃 after initially complaining about theirs lines and the number “***” on their message not having an option for my query. Please guys listen to your options and change your opinions accordingly. I also loved the ease at which I could correct my rejected debit. Well done Akho Kenke 🌹

0
Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply03 Jul 2024, 13:59
Official
Dear Vanitha


It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

 

Regards
  
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance