MT
Michael T
1 reviews | Active since Jan 2019
30 Apr 2022, 07:23
Regretting ABSA IDirect return
I am starting to regret my return to ABSA iDirect due to the lack of professionalism and client services. It's been over a month now that I changed my car registration number and sent it to them but they don't confirm the change. I am therefore unsure if my vehicle will be covered in case of an accident or something.
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Absa Insurance Company Limited's replyOfficial
03 May 2022, 11:02Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***0. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contact you telephonically during the day. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,
Absa Insurance Company Limited's reply03 May 2022, 11:02
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***0. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contact you telephonically during the day. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,