1 reviews | Active since Nov 2021
Refusing to help a 77yr old widdow.
3 weeks ago a municipal drain flooded my 77 year old mother's yard with the recent storms in Johannesburg the rainwater flooded her pool pump. She lodged a claim with Absa home insurance the next day. She is still being dragged from pillar to post not getting hold of the insurer then it is a report then they did not receive a report then they will pay but wont fix everything then they will sent out their contractor that never makes contact. 3 weeks later they still are looking into the matter the pool green as a swamp will now make a 77 pensioned widow incur R1000's in additional repairs because ABSA insurance is so ***********. This company and the way they treat their elderly clients are disgusting stay away!
Best regards,
Best regards,
Your email stating you have appointed someone again to look at the complaint again is unacceptable. I would like some sort of a resolution today so i can fix my mother's pool. Your incompetence is costing me more and more daily and surely you can escalate this complaint as high priority it has been 3 weeks after all.
Your email stating you have appointed someone again to look at the complaint again is unacceptable. I would like some sort of a resolution today so i can fix my mother's pool. Your incompetence is costing me more and more daily and surely you can escalate this complaint as high priority it has been 3 weeks after all.
Not all matters can be resolved within a day of receipt. Kindly bear with us as we work on your file together with the claims mandated officials to see how best and quicky the claim can be finalised.
We will respond directly to the policy holder. Thanks.
Best regards,
Not all matters can be resolved within a day of receipt. Kindly bear with us as we work on your file together with the claims mandated officials to see how best and quicky the claim can be finalised.
We will respond directly to the policy holder. Thanks.
Best regards,
Best regards,
Best regards,