Refund on my insurance

Item: Absa Insurance Company Limited
Rating: 1
Author: Risenga M

I took out new insurance to cancel their expensive one, and now they refuse to refund me, if i knew how ABSA operates i would have not even financed my car with them, can i be refunded as promised, see email from AIPSERVICES.

Subject: RE: RE: Cancellations of insurance id number *********

*** Please note the message below originated on the Internet. Please use caution when replying or opening links or attachments. ***

Good day

Thank you for the email, refund will be done for the months you were dueled insured.

Regards AIP Admin Team

-----Original Message-----

Helpful (0)

Replies (1)

Absa Insurance Company Limited's replyOfficial

18 Aug 2020, 20:36

Dear Risenga

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.

Regards

Lebogang Mashiane
Specialist Case Manager
Customer Value Management

Absa Insurance Company Limited's reply18 Aug 2020, 20:36

Official