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Thandeka Y.tbhungane

1 reviews | Active since Jul 2025

11 Jul 2025, 09:11

Recieved a follow up courtesy call from Sibongile Malinga regarding policy and overcharged debit order

Recieved a follow up courtesy call from Sibongile Malinga regarding policy and overcharged debit order. Absolutely superb customer service and detailed assistance from her. She further extended herself and reached out to finance for the debit as well as the tracking company to get my policy sorted. Thank you greatly Sibongile!

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply11 Jul 2025, 10:09
Official
Dear Thandeka


 It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

 

Regards
  
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance