IS
Itumeleng S

1 reviews | Active since Dec 2014

04 Feb 2020, 11:24

Professionalism

I would like to compliment a lady by the name of Amanda Tshangela from Absa Idirect Insurance, retention department for her professionalism in assisting with my Insurance. Managed to get a lower premium with lower access and she also assisted with my debit order because i was waiting for the debit to go through but it didnt. She managed to contact Finance department which they are going to do a force debit on my account. She is really an asset for Absa Idirect Insurance. Keep up the good work Amanda

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply04 Feb 2020, 15:18
Official
Good day Itumeleng, It is so wonderful to receive complimentary remarks for staff who rendered exceptional service to our client. Thank you so much for taking your time to share the experience with us. We will communicate your appreciation to Amanda and her line management. Thank you once again. Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd