NK
Nompumelelo K
1 reviews | Active since Jun 2018
19 Dec 2025, 15:48
POOR SERVICE-STILL STUCK WITH A DAMAGED CAR!!!
I am extremely frustrated and angry with ABSA Car Insurance. I was in an accident on 23 October, and my car is STILL not fixed. I have repeatedly called and emailed these people and its like I am begging now , The last straw was today when I called the legal department option 7 , that lady was dismissive and she told me there is no turn around time , and she hung up on me , The WORST WORST Service , I dont know if the plan is to fustrate me until I drop this whole claim
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Absa Insurance Company Limited's replyOfficial
19 Dec 2025, 18:03Dear Nompumelelo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Group Customer CareVanessa Crowe
Absa Insurance Company Limited's reply19 Dec 2025, 18:03
Official
Dear Nompumelelo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Group Customer CareVanessa Crowe