MM
Muano M
1 reviews | Active since Jun 2017
25 Nov 2025, 04:14
Poor service I always get at absa
I always struggle to get help each time I contact absa they delay even smaller things I wonder if I encounter serious problems will they be able to help. I claimed for 2 tyres I was referred to claim expert i sent all documents that they required the only thing left is a non claim letter from absa still got nothing but they deduct money month without hesitation
Helpful (0)
Replies (3)0
Replies (3)
Absa Insurance Company Limited's replyOfficial
25 Nov 2025, 10:37Dear Muano Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Group Customer CareVanessa Crowe
Absa Insurance Company Limited's reply25 Nov 2025, 10:37
Official
Dear Muano Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Group Customer CareVanessa Crowe
MM
Muano M's updateReviewer Update
28 Nov 2025, 03:11And till today I am still waiting for a non claim letter from absa
MM
Muano M's update28 Nov 2025, 03:11
Reviewer Update
And till today I am still waiting for a non claim letter from absa
Absa Insurance Company Limited's replyOfficial
28 Nov 2025, 10:58Dear Muano Regarding complaint C-***6, Fikile confirmed that they made contact with you and will update me again at 14:00 on the outcome. Kind regards,Group Customer CareVanessa Crowe
Absa Insurance Company Limited's reply28 Nov 2025, 10:58
Official
Dear Muano Regarding complaint C-***6, Fikile confirmed that they made contact with you and will update me again at 14:00 on the outcome. Kind regards,Group Customer CareVanessa Crowe