POOR SERVICE FROM ABSA INSURERS

HI Vanessa, thank you for your feedback and calls however the fact that this claim is still not yet resolved is extremely frustrating. Absa is very quick to increase premuims , send messages, emails etc for debit orders etc to be paid on time yet when it is time time for the client to be compensated or home to be fixed, they drag their feet and have no sense of urgency . Absolutely pathetic service from the insurance and the claims departments. Meanwhile my home is getting further damaged since the assessor has been out , and Absa won't compensate me for their lack of service dellivery. Further more trying to log a claim or get in touch with the claims department on the phone is worse than pulling teeth. Calls take too long to get answered .