BP
Barend P
1 reviews | Active since Nov 2022
30 May 2025, 17:32
Poor service
I’ve submitted a claim and asked for something and they said i didn’t take out that cover. I’ve asked for the recording of the day i took out the policy…. It’s been over two weeks now and still no response
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Absa Insurance Company Limited's replyOfficial
02 Jun 2025, 07:07Dear Barend Pretorius Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***1 Kind regards,Group Customer CareRezona Louw
Absa Insurance Company Limited's reply02 Jun 2025, 07:07
Official
Dear Barend Pretorius Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***1 Kind regards,Group Customer CareRezona Louw