Poor Service!!!!!!

logged a claim on the 13th and was approved instantly, however the problem began when funds had to be directed to my account which is the same as my insurer

everyone tells me different stories each time I call, I was told the settlement will only reflect after 48 hours of submitting the form but I am now sitting on 144+ hours and no one bothers to call and tell me what the problem really is. my debit order kicks off tonight and I am going to be debited for a cellphone I no longer have as I failed to get a new phone and update the details.

this is my first claim and I will never recommend anyone to join Absa insurance