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adrian N
1 reviews | Active since Aug 2011
13 Mar 2023, 12:42
Poor service
I have been a absa indirect client for years and always referred my friends and family to join the ABSA family as I never had any issue with them. However I recently moved house and accidentally my TV damaged. I don't want their money I asked that they fix it or something. The way I feel is that absa does not respect their clients
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Absa Insurance Company Limited's replyOfficial
13 Mar 2023, 13:44Dear Adrian Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***9. Regards Pravesh Bejay Absa Bank Group Customer Care
Absa Insurance Company Limited's reply13 Mar 2023, 13:44
Official
Dear Adrian Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***9. Regards Pravesh Bejay Absa Bank Group Customer Care