IM
Isabel M

1 reviews | Active since Oct 2023

29 Jul 2024, 11:04

Poor service at it's best.

Tried reaching them for the entire weekend with no luck. My app hasn't worked for two months now as if that's not all, I bought a new vehicle and I wanted to update my policy as I did a trade-in, and guess what? Nobody assisted me and now I'm driving a car that's not insured. I'm having the worst experience with you guys.

0
Replies (3)
IM
Isabel M's update29 Jul 2024, 14:18
Reviewer Update
You guys are still useless after numerous times of trying to get ahold of you. Two days and 3 hours later and I'm still not assisted
IM
Isabel M's update31 Jul 2024, 08:57
Reviewer Update
Honestly you guys are out of hand now. I am sick and tired of you guys. Please terminate my contract I don't need such poor service, it does show that when I'm in need of serious assistance I won't be assisted. I sent another email and I'm being ignored C-***9.
IM
Isabel M's update31 Jul 2024, 08:58
Reviewer Update
Make sure that you give me a call by the end of today. I want to cut all ties with you guys.