nM
nehemia M

1 reviews | Active since Aug 2017

18 Jul 2024, 12:39

Poor service

I just called absa with regards to a failed debt order on my account which i don’t know of . I spoke to a guy by the name of Mpho and he failed explain what was the debit for and he is communication skills is very poor . I requested to talk to the manager then he transferred me back to line for another agent . Every time. i call absa of assistance ,i keep receiving poor service

0
Replies (2)
nM
nehemia M's update23 Jul 2024, 08:43
Reviewer Update
Since i logged a complaint with regards to debt order that i dont know and i was promised feedback by the 27 of July
nM
nehemia M's update25 Jul 2024, 13:54
Reviewer Update
I got an email from your department saying they provide feedback by 27 july which the 1st time it was 23 then moved to 25 July. Now its 25 July.
Good day
This is unacceptable. It takes forever to fix the problem created by absa . Not me . I dont have any outstanding amount. From your activate app not working den now its debt order which i dont knw of .