fG
franceline G
1 reviews | Active since Jun 2014
20 Jan 2023, 16:30
Poor service
POOR POOR POOR POOR VERY POOR SERVICE, STRUGGLE FROM LAST YEAR TO GET INSURANCE REPORT CAUSE I WANT TO CHANGE FROM INSURANCE, TODAY THE 20TH I CALLED THE WHOLE DAY SPOKE TO MORE THAN 20 DIFFERENT PERSONS, TRANSFER ME FROM ON ANOTHER DON'T GET ISISSTANCE AT ALL.. MY PROBLEM IS WHAT IS I WAS IN TROUBLE WITH MY VEHICLE... NEVER EVER AGAIN ABSA BUT EVERY MONTH THE TOOK MONEY BUT NO SERVICE
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Absa Insurance Company Limited's replyOfficial
23 Jan 2023, 09:51Dear Franceline Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***6. RegardsPravesh BejayAbsa Bank Group Customer Care
Absa Insurance Company Limited's reply23 Jan 2023, 09:51
Official
Dear Franceline Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***6. RegardsPravesh BejayAbsa Bank Group Customer Care