Poor Customer Service

I regret having moved my vehicle insurance from Discovery to Absa iDirect. Despite sending numerous emails, I have not received any response. Even when I sought to correct information on my policy documents, I received no assistance.

This lack of support has caused significant concern, as I fear that, should the need to make a claim arise, it could be rejected due to the incorrect information. For this reason, I am requesting the immediate cancellation of my policy.