TP
Thabang P
1 reviews | Active since Sept 2024
10 Sept 2024, 13:47
Poor customer service
Poor customer service in as far as inquiries concerned, delayed responses or response turnaround time. They make you wait over 30 minutes on hold waiting for an operators response.
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Absa Insurance Company Limited's replyOfficial
10 Sept 2024, 16:11Dear Thabang Pholo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***0. Kind regards,Group Customer CareRezona Louw
Absa Insurance Company Limited's reply10 Sept 2024, 16:11
Official
Dear Thabang Pholo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***0. Kind regards,Group Customer CareRezona Louw