Poor appalling service from Absa Idirect

<p>I am disgusted with the service received from Absa Idirect.</p> <p>Never knew that requesting a simple quotation mean’t that you guys can debit my account without my permission. Then after i've been inconvenienced having to go to the bank to reverse a debit order and carrying reversal charges and spoke to one of your agents by the name of Kagiso (who initiated all this) and he promised to cancel that insurance, and that I will never be charged again.</p> <p>To my surprise now a double debit is been put through – without my permission again.</p> <p>Called Kagiso again and gave me empty promises of calling back with feedback and to date no call has been received from him. Now I’m carrying costs on my Cellphone usage having to keep on reminding someone to do their job, also carrying unnecessary stress and have to now go back to the bank to do another reversal which I’ll get charged for again.</p> <p>Called Kagiso again today (27 May 2016) and was told he was off and the manager was in a meeting – (I strongly doubt this, I think since your phones have caller id – I’m just being ignored and people are playing hide and seek).</p> <p>I don’t want to waste more time in getting this issue resolved – but can someone get this sorted out asap.</p> <p>Gift Malindisa – id: *** – cell: ***</p>