BM
Bevan M
1 reviews | Active since Dec 2011
20 Sept 2024, 11:06
Policy Cancellation not possible
Sent notice of termination to three different email addresses a month ago, no feedback, no response. Called their contact number, on hold for 20 minutes, then call cuts. What a waste of money on airtime. Suspect. I've seen numerous other complaints online. They will deliberately not assist with this request. Email addresses used: ***, Absa idirect <***>, ***
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Absa Insurance Company Limited's replyOfficial
20 Sept 2024, 11:39Dear Bevan Moleveld Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***1. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa Insurance Company Limited's reply20 Sept 2024, 11:39
Official
Dear Bevan Moleveld Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***1. Kind regards,Group Customer CareRezona Louw
Best regards,