TM
Thabo M
1 reviews | Active since Jan 2024
26 Jan 2024, 16:57
Policy amendment
I was assisted by Nomcebo Ntshalintshali and she was very helpful and patient. Half way through the call we got cut off and she immediately called me back to finalize my policy amendment. That usually doesn’t happen especially with inbound contact centers. Thank you for your assistance and patience Nomcebo.
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Replies (1)Absa Insurance Company Limited's replyOfficial
29 Jan 2024, 09:46Dear Thabo
It is indeed pleasing to receive complimentary remarks about our staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. RegardsVanessa Crowe
Group Customer Care
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about our staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. RegardsVanessa Crowe
Group Customer Care
Absa Bank Ltd
Absa Insurance Company Limited's reply29 Jan 2024, 09:46
Official
Dear Thabo
It is indeed pleasing to receive complimentary remarks about our staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. RegardsVanessa Crowe
Group Customer Care
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about our staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. RegardsVanessa Crowe
Group Customer Care
Absa Bank Ltd
