Pleasant service from Neo Sibeko
Today I had great service from Neo Sibeko. First I was quite pleased that waiting through the IVR did not take long before I was transferred to a live agent. Neo attended to my request and also corrected my details in their system. It was indeed a prompt and pleasant experience. I wish all business units of ABSA would give same experience.
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Absa Insurance Company Limited's replyOfficial
23 Jul 2025, 17:56Dear Sylvia
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
Absa Insurance Company Limited's reply23 Jul 2025, 17:56
Official
Dear Sylvia
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance