NT
Nampane T
1 reviews | Active since Feb 2015
19 Apr 2021, 10:03
Payment *****
I have closed my policy and they refuse to pay me back my money. Consultants claim they want evidence but which evidence do u want if I cancelled over the phone
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Absa Insurance Company Limited's replyOfficial
19 Apr 2021, 15:43Dear Nampane Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***8. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Absa Insurance Company Limited's reply19 Apr 2021, 15:43
Official
Dear Nampane Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***8. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care