AN
Anneke N

1 reviews | Active since Oct 2011

29 Jul 2022, 07:28

Paying premiums for a write off

My caravan was written of a year ago. When I wanted to cancel my policy I was informed that I have been paying premiums for a year on a wrote off.

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Replies (2)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply29 Jul 2022, 11:21
Official
Dear Customer  Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***4. I will review and provide you with my specific contact details as well as an expected timeframe for further updates/ feedback via email or by contacting you telephonically during the day.  Looking forward to being of service to you.  Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd 

Best regards,

Absa Insurance Company Limited
Absa Insurance Company Limited's reply29 Jul 2022, 11:25
Official
Good day Anneke

We have sent an email to the email address which belongs to Deon and captured it in our system.

Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd 

Best regards,