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Ntombifuthi N
1 reviews | Active since Aug 2022
18 Feb 2025, 06:28
Pathetic Service from Abs Activate insurance
Absa Activate this comparison not even ashamed of their poor service. Today I got a letter that my car insurance has lapsed they have been deducting premiums I even sent them bank statement to shoe that I've been paying them I never failed to pay. They don't even respond on their emails, you sit the whole on the phone but no answer. I'm so angry with this company I will never recommend it to anyone.
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Absa Insurance Company Limited's replyOfficial
18 Feb 2025, 12:00Dear Ntombifuthi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Group Customer CareVanessa Crowe
Absa Insurance Company Limited's reply18 Feb 2025, 12:00
Official
Dear Ntombifuthi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Group Customer CareVanessa Crowe