Pathetic ********** Service

Absa Activate is **********. The worst company to get intouch with when you need assitance. I have been on the phone waiting for them to answer for 1 hour and 55 mins. You send them an email, they do not even respond. Absa is a joke. I have been calling for the entire week and waited each time for more the 1 hour and hang up. You do not know the first thing about customer satisfaction and experience. The CEOs, Shareholders, Executives and Directors want to go Next Gen and use Digital and AI I but You dont how to train your staff on how to answer the phone and to stop hanging up on customers. Without Us, you do not exist. Ever since I have joined you I have had endless issues of extremely pathetic service. I am still waiting since November 2024 for Collin Molepe to call me.