Over Promise, Under Deliver - Horrible After Sales Support

They are useless all round from their telematics system which doesn't work, I had installed on the 12 of November and to this day it hasn't recorded a single trip, still saying "we are monitoring your behave and learning a lot about you. Give us at least 30 minutes to show you." Nothing has happened since then, 2 premiums in. I was on hold for over 35 minutes, waiting for someone to answer when I wanted to query this, until I hung up the call. The panic button that comes with this, doesn't work either, I have pressed it multiple times to test while driving, no one contacted me. Njabulo Sambo who sold me this pipe dream of rewards of 40% back in premiums for good driving measured by this non-functional piece of **** they installed, is also nowhere to be found when trying to get hold of him. My policy schedule mentions no access for windscreen repairs, yet when I try to claim on the app it mentions a charge of R550. this is the worst insurance, it got me to realise that at the end of the day ABSA is a bank and they are out to make money, that's it. With all of this, I wondered how a claim for accident or theft would be like, as a result of all of this. I have cancelled this nonsense