OD
Ofentse D

1 reviews | Active since Jul 2019

12 Aug 2020, 19:36

Outstanding Service

I received an outstanding service from a lady today who helped me review my insurance premium. I was about to switch to another company but she managed to retain me as a client . I forgot her name but the call was around 15:00 to 16:00 today. She was amazing

0
Replies (2)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply13 Aug 2020, 12:43
Official
Dear Ofentse Dube

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

Kind regards
Rezona Louw
Customer Value Management
Absa Bank Ltd
OD
Ofentse D's update13 Aug 2020, 18:42
Reviewer Update
She was amazing

I recommend her 10/10. She was very professional, her communication level was outstanding , she kept it short and simple which was very easy to understand.

I’ll update her name her surname once I get an email she promised to send me .