YR
Yasmen R
1 reviews | Active since Feb 2021
13 Feb 2021, 20:31
Outstanding insurance claim
I reported a theft at my residence on 05th February 2020 ref no *** I was told that it would be repaired in 24 to 48 hours Today is the 13th 9 days later and I am still struggling with limited access to water as my pipes were ******
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Absa Insurance Company Limited's replyOfficial
15 Feb 2021, 09:20Dear Yesmen,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***4. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours .
Kind regards,
Daphne Le Grange
Group Customer Care
Absa Insurance Company Limited's reply15 Feb 2021, 09:20
Official
Dear Yesmen,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***4. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours .
Kind regards,
Daphne Le Grange
Group Customer Care